Family Portal

Keep families close to the people they love

Give families a secure, read-only window into care plans, daily records and direct messaging, and watch reassurance replace the phone calls.

CareSpace family portal
Where you'd use it

Built for the way you work

Everyday reassurance

Families check in on daily records and wellbeing whenever they need to, day or night.

Staying in touch

Secure messaging keeps families and the care team connected without phone tag.

Involving representatives

Give legal representatives appropriate, permissioned access to the right information.

What you get

Why care teams love Family Portal

Secure, read-only access

Families see exactly what you choose to share, nothing more, nothing less.

Care plans & daily records

The reassurance of seeing daily life and care, without picking up the phone.

Direct secure messaging

Two-way messaging that stays inside the platform, beside the records it relates to.

Permissioned by you

You control who sees what, with the same role-based security as the rest of CareSpace.

24/7
reassurance for families
Fewer
'how is mum?' calls
Secure
by design
Families love the portal. Seeing daily records and care plans has dramatically cut the 'how is mum today?' phone calls.
PKPriya K.Service Manager · supported living

Illustrative quote, replace with your own before launch.

See Family Portal on your own service

Get in touch and we'll show you exactly how family portal fits the way you already work.